Shipping & Returns
To the 48 contiguous states in the US:
UPS Ground: $9.75 flat rate for orders below $30. Free for orders over $30.
UPS 2nd Day: $17 flat rate for all orders
UPS Next Day Air: $22 flat rate for all orders
To Hawaii, Alaska, US Virgin Islands & Puerto Rico:
UPS Ground Shipping: $15 flat rate
UPS 2nd Day: $25 flat rate
UPS Next Day Air: $50 flat rate
We ship via UPS, which only delivers to commercial or residential addresses.
No PO Boxes.
To return or exchange a product purchased directly from us via website, phone or fax, please call 800-932-0168 or 212-221-4600 or email email@example.com to obtain a RMA number (Return Merchandise Authorization).
All returns and exchanges must be returned within 30 days of the purchase date, and shipping and handling are not included in the refund amount. Refunds will be processed within 15-21 days against the original method of payment. Regent Bond Inc reserves the right to change the policy at their sole discretion.
Once you have obtained the RMA number, please ship well packed products to:
Regent Bond Inc
C/O Dr Scheller Returns
1123 Broadway, Suite 1217
New York, NY 10010
You are required to pay return shipping. If you have purchased the product from one of our retailers, please return to the original place of purchase.
We accept payment from Visa, Mastercard, American Express credit cards, and PayPal. Your credit card will be charged by "REGENT BOND INC", the distribution company of Dr Scheller USA.
If you have additional questions please contact us at 1-212-221-4600 or firstname.lastname@example.org.